1. Overview
At Lexvora Filings, we are committed to providing high-quality filing and compliance services. We understand that circumstances may arise where a refund is requested. This policy outlines the conditions under which refunds may be granted.
2. Eligibility for Refund
Refunds may be considered in the following circumstances:
- The service has not yet been initiated by our team.
- A duplicate payment has been made by the client.
- The service cannot be completed due to reasons solely attributable to Lexvora Filings.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Government fees, statutory fees, or third-party charges that have already been paid on your behalf.
- Services that have been partially or fully completed.
- Delays or rejections caused by incorrect or incomplete information provided by the client.
- Change of mind after the service has been initiated.
- Rejection by government authorities due to reasons beyond our control.
4. Refund Request Process
To request a refund, please contact us at [email protected] with the following details:
- Your full name and contact information
- Order/service reference number
- Reason for the refund request
- Supporting documents (if applicable)
5. Processing Time
Once a refund request is approved, the refund will be processed within 7–10 business days. The refund will be credited to the original payment method used at the time of purchase.
6. Contact Us
For any questions regarding this Refund Policy, please contact us at [email protected].